Friday, September 26, 2008

Is Platform really the service ???

I read an article on the Taleo blog here.
While this article talks about how Platform can integrate services in its offering, thus making it more flexible.In my view, the real world operates differently. While any amount of flexibility is welcome, can it be at the cost of integration ?

Its been a traditional debate between pure play SaaS vendors and other vendors,how the customer can chose whats best for him ?
While wisdom would say that each approach has a benefit associated with it, yet to simplify things its important to look at the reasons of automation and why organizations look for Systems in the first place.
Organizations are formed of people, systems, hierarchies and their networks. If we were to take a simplistic approach of making a process, it would consist of these four blocks as shown below

If you look carefully, an organization that needs to implement systems and processes needs to adapt technology.
Now how does that make a difference when it comes to different models ?
Very simply put from the above slide its clear that technology can help you define your compliance when people and processes interface, your connections when process and networks interface and so on and so forth.
From this it looks like that the very basic premise for investing in a system is to ensure that benefits of integration are available.
Thats where an ERP approach scores over a SaaS approach as it offers off the shelf integration for various purposes.
Still wondering which one would be the best for you ?

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